Shop Policies

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Modern Barber and Shave will NOT be requiring masks or face coverings of any kind going forward. It is easier for us to work if you are comfortable taking the mask off, but if not we will do our best to work around it.
We will never ask for your personal medical information in ANY capacity and ask that you pay our staff the same courtesy. 

Please be patient with us as we have very limited staff and cannot do two or three things at once. For this reason, we may not always get to the phone. You may text the shop line (860) 924-2992 to receive an answer when we're free. The easiest way to get in to see us is still to book online. If you have any trouble booking, please email us at modernbarberandshave.com or fill out the comment card on this webpage. 
When booking on our software, you will enter a credit card to reserve your time. You have not paid for your appointment yet and after your service is complete, you may choose to pay with credit, debit, Samsungpay, Applepay, cash or gift certificate. 

Note about our gift certificates: We've recently switched our booking program, so if you purchased an online voucher prior to January 1, 2022 please come to the store with your confirmation email to redeem. Vouchers purchased online from January 1, 2022 on must be redeemed online only. 

Cancelation Policy: 

When you go to book, the system will ask you for a credit card number. This is to ensure your intent to show up for your appointment. If you cancel your appointment within 24 hours or less your card will be charged 50% of the service. If you do not show up at all with no explanation your card will be charged the full amount of the appointment. 

 

Notify us ASAP if there is a serious reason why you cannot make your appointment and we will work with you. If you are more than 5 minutes late we will not have the time necessary to complete your appointment and be on time for our next customer. Please be courteous when booking and coming in for your service.

Available Staff:

 

Cat Thibodeau - owner/operator 

 

Cat has over a decade's worth of experience in the business and is certified in both the Barbicide disinfection program and Bloodborne Pathogens. She cut her teeth on military base barbershops and presently sits on the Cosmetology advisory board for Westerly High School. Currently holding a license in Barbering and Hairdressing/Cosmetology, Cat's training is extensive and she is honored to extend that knowledge to making our customers here at Modern feel comfortable. If there are any further accommodations she can make for you, don't hesitate to ask. 

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Tim - barber

Previous Navy brat Tim has put down a career in teaching to pick up the clippers and shears! Ask him about living in oceanfront Waterford or being an (unfortunately) lifelong New York fan. A recent graduate of MC Barber on Berlin Turnpike, he's ready to cut you up!

Katie - junior barber

She is now in the homestretch of her apprenticeship and rocking out haircuts and shaves like an old hat. Call on Katie for any style new or old and she'll be sure to hook you up. Head shaves and razor fades are her absolute favorites. Give her a shot and you won't be disappointed!

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Marshall - apprentice barber

Our owner's baby brother Marshall is learning the trade one buzz at a time! Please reach out or tell us next time you're in if you would be willing to be a guinea pig for his education. Haircuts will be discounted and Cat will look over all of his work to ensure your satisfaction before you leave. He's now available for online booking below!

Hodgkins - loyal mascot

 

Hodgkins is a barbershop veteran and he will be the first to greet you during your visit to the store. Don't be offended if he doesn't wave as his hand fell off some time ago, but don't let his frozen expression fool you: he's happy you're here! He keeps his eye sockets peeled for any troublemakers so be on your best behavior both inside and out and read our helpful signs throughout the shop.

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